Policies
Rates, Deposits, and Payments
PLEASE NOTE Once we receive your booking, we will contact you to complete your reservation.
If the dates of your reservation are within 30 days from the date the reservation is made, the entire amount of the rent shall be required on the date the reservation is made.
If the reservation is beyond 30 days, an advance (minimum) deposit of 1/2, of the rent, is required on the reservation date.
The balance of the rent must be received no later than 30 days in advance of the reservation date.
Deposit & balance due payments not received within these established time frames may result in the automatic cancellation of your reservation.
We accept payment by credit card - VISA, MASTERCARD, or Discover
CHECK-IN -- after 3:30 PM
CHECK-OUT -- BEFORE 11:00 AM
Cancellations
Cancellations for rentals under 30 days will not be accepted within the period 30 days prior to the reservation date and, the Renter shall be obligated to pay the entire rental amount and all fees or charges.
Mendocino Preferred will attempt to re-rent the rental property, and if it is re-rented, the Renter’s deposit shall be refunded less a $50 cancellation fee.
Cancellations are accepted, and deposits will be refunded if Mendocino Preferred is notified before the 30-day period prior to the date of the reservation.
In all cases, however, a cancellation fee of $50 will be deducted from the Renter’s deposit.
Cancellations for rentals over 30 days will not be accepted within the period 90 days before the reservation date. The Renter shall be obligated to pay the entire rental amount and all fees or charges other than the Security Deposit.
Mendocino Preferred will attempt to re-rent the rental property and, if it is re-rented, the Renter’s deposit shall be refunded less a $50 cancellation fee.
Cancellations are accepted and deposits will be refunded if Mendocino Preferred is notified before the 30-day period prior to the date of the reservation.
In all cases, however, a cancellation fee of $50 will be deducted from the Renter’s deposit.
Damage Insurance
As a part of your reservation, Mendocino Preferred Vacation Rental has partnered with Safely to provide you with damage protection. The cost of this protection has been included in your rental rate and fees and covers you for accidental damages during your stay. The Trust and Safety Fee includes up to $5,000 of coverage for accidental contents damage and for accidental property damage.
ALL OF OUR VACATION RENTALS ARE NON-SMOKING INDOORS
Pet Policies (maximum of 1-2 dogs depending on the property)
When authorized to have pet(s) - dogs only - at the rental property, and you have agreed to pet provisions in your rental agreement. Please note and abide by the provisions of this Pet Policy: Renters will be charged for additional cleaning, if necessary, for soiling or smells caused by pets. There is a one-time pet fee of $50 per pet. This fee is not per night and is not taxable.
FURNITURE: Pets are not allowed on any furniture... DO NOT allow your dog to sleep on a bed, sofa, or chair.
OUTSIDE: Pets should never be outside the rental house without Renter's supervision, and, when outside the house, pets must be on a leash. Never allow them to roam or run free. This policy also applies to public parks and beaches. Pets should never be allowed to enter any neighboring property.
DO NOT LEAVE YOUR PET ALONE AT THE HOUSE: Never, at any time, leave pets alone at the rental property. When owners leave the property, pets must be taken with the owners. We have had incidents where a dog has been locked into a bathroom or bedroom – with the result of serious scratching damage on the door. Your dog is in a strange house – alone – and wants to get out. That damage might mean a new door at a cost to you. Please be a good neighbor and take measures to keep dogs from excessive barking.
PET DROPPINGS: Pet droppings from any place on the property - must be picked up by pet owners and disposed of in the trash cans. This area abounds in wildlife – deer, rabbits, squirrels, turkeys & other birds, and the occasional skunk. Do not allow your pet to chase them or disturb them.
Any violations of this Pet Policy may result in the forfeiture of your security deposit. We have occasionally heard complaints from neighboring property owners about pets at the rental properties – outside without a leash, excessive barking, pets crossing onto their private properties, etc. Please give our neighbors the courtesy of not allowing your pet to be a nuisance to them.